Project Leadership and Communications Management

Session 1

  • Introduction to Project Leadership
  • Differentiation between leadership and management
  • Three management styles project managers use
  • Trait Theory
  • Fiedler’s Contingency Model
  • Four different leadership styles used in the Leader’s Window to your current practices
  • Own leadership orientation
  • Assessing employee potential
  • Leading new employees
  • Leading experienced employees
  • Section review questions
  • Describe the Communication Loop
  • List obstacles to effective communication
  • Define the interpersonal gap
  • Show how to be an active listener
  • Section review questions

Session 2

  • Influence Skills
  • Behavioral Scores
  • Influence Styles of Project Managers (Socializers, Directors, Thinkers, Relaters) –Their characteristics and Strategies
  • Power and Project Manager
  • Section review questions
  • Popular motivational theories (Maslow, Herzberg, Mccleland)
  • Identifying your own motivators
  • Proposed directives to motivate team members
  • Design a plan to overcome morale problems based on a case study
  • Vroom Expectancy theory
  • Rewards – Intrinsic and Extrinsic
  • Section review questions

Session 3

  • Identify effective team member roles-Belbin’s Team Roles
  • Examine the strengths and weaknesses of the roles on your team (including your own)
  • Tuckman stages of project team development
  • Team process and functional teams
  • Taking over and first week with a function Team
  • When to coach
  • Effective coaching requirements
  • Section review questions
  • Reasons for change
  • Challenges of change
  • What is change management
  • Identify the project manager’s role as an organizational change agent
  • Influencers of organizational change
  • Rogers’ theory representing change over time
  • Process of organizational change
  • Keys to successful change management
  • Section review questions
  • Common causes of conflict
  • Constructive and destructive conflicts
  • Conflict reactions to avoid
  • Ways to resolve conflict
  • Human reaction in times of conflict
  • Staying calm in conflict situation
  • What is negotiation
  • Attitudes about negotiation
  • Successful Negotiation
  • Formal project negotiation planning
  • Section review questions
  • Define ethics and values
  • Differentiation between personal and business ethics
  • Identifying the four values addressed in the Project Management Institute Code of Ethics and
  • Professional Conduct
  • Section review questions